Feedback is a fact of Business. Regardless of whether you are manager or a co-worker - in todays world your professional life requires you to give and receive feedback.
The way we give feedback makes a difference. It could be the difference between:
Guiding and motivating an individual to reach new heights, master a skill they have struggled with or give them clarity around what is required.
Demoralising the individual leaving them feeling, stupid, a failure, disappointed their efforts were not appreciated and making them ultimately un-engaged thus affecting future work and the their and possibly the teams morale.
The Trouble with Talking Feedback Programme tackles the challenges of giving and receiving feedback. The workshop tackles:
- Context, Purpose and Preparation
- Overcoming the challenges
- The essential skills
- Managing reactions, deciphering the messages through your reaction
- Converting constructive and unhelpful feedback into something useful
- Moving forward.
Contact Tess today to discuss how we can help you enhance your communication skills to be able to provide and receive effective feedback.